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Frequently Asked Questions

Everything you need to know about CleanSpin — shipping, returns, battery life, brush heads, and more.

Frequently Asked Questions

Everything you need to know about your CleanSpin.

The CleanSpin battery lasts 80–100 minutes of continuous use on a single charge. A full charge takes about 2 hours via USB-C.

Yes — CleanSpin is rated IPX7, meaning it's safe in showers, sinks, bathtubs, and anywhere else you'd find water. You can fully submerge the head; just don't dunk the USB charging port.

CleanSpin works on tiles, grout, glass, ceramic, porcelain, fiberglass, stainless steel, plastic, and most painted surfaces. We include 6 brush heads — choose the right one for the surface to avoid scratches.

  • Soft bristles: glass, mirrors, painted finishes
  • Medium bristles: tiles, sinks, tubs
  • Hard bristles: grout, outdoor surfaces, tough stains

Standard shipping takes 3–7 business days within the US. Orders over $30 ship free. You'll get a tracking number via email as soon as your order leaves our warehouse.

We offer a 30-day money-back guarantee. If you're not happy for any reason, send it back within 30 days for a full refund — no questions asked. We even cover return shipping.

Yes — every CleanSpin includes a 1-year manufacturer warranty covering defects in materials and workmanship. If anything goes wrong, contact us and we'll replace it.

Rinse the brush head under warm water after each use to remove soap residue and debris. For deeper cleaning, soak the head in a 1:1 water-and-vinegar solution for 15 minutes, then rinse and air-dry. Replace brush heads every 3–6 months depending on usage.

Absolutely. We sell replacement brush head packs separately so your CleanSpin lasts for years. Check our shop or contact support to find the right replacements.